Top-Notch Customer Service!

Ring It Up does everything it proposes, and all for a one-time fee--no hidden subscription fees or monitoring fees. All your information is YOURS--backed up on the storage of your choice (e.g., Dropbox or email zip).

There is so much versatility packed into the Pro version of Ring It Up: Point of Sale, using bar code scanning; multiple pricing tiers; multiple tax codes, photos of individual products; automatic deduction of inventory as sales are made; ability to accept credit cards (bank fees apply, of course); ability to generate hard-copy reports and receipts via AirPrint...and there is, no doubt, something I am leaving out, but the most impressive part of Ring It Up, by FAR, is its Customer Service!

I ran into a bit of a snag entering some data, so I emailed Customer Service for a bit of guidance. I was astonished at how quickly I received a response--within HOURS! (I will not bad-mouth the other so-called "professional app developer" by mentioning its app by name, but I will say that I after encountering a snag within a different app from another large developer within the last week, and contacting its Customer Service, I am STILL waiting for a response! [Not holding my breath.])

The developer of Ring It Up actually explained step-by-step OVER THE PHONE how to run the portion of the program I wanted until he was certain I was completely satisfied with every penny of my purchase. Now THAT is true customer service!!! Incredibly refreshing in this day and age when everyone is staring at the clock, and reading from some script, "Oh, Maam, I am sorry for the inconvenience..." No, this was genuine human-to-human connection--no scripts; no time clocks.

Love the app; love all the bells and whistles; cant wait to see whats next! Many, many, MANY thanks!!!

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